Privacy Policy – Ojaswi Himalayan Resort

Ojaswi Himalayan Resort (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our resort, use our website, or avail of our services. By booking a room or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal details such as your name, address, email address, phone number, and payment-related information when you make a booking or contact us.

Booking Information

This includes reservation details, room preferences, special requests, and stay history.

Usage Data

We may collect information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the website.

Location Data

With your permission, we may collect location-related data to enhance our services and provide relevant information.

How We Use Your Information

We use the collected information to:

• Process and manage your bookings and payments
• Communicate with you regarding reservations, inquiries, or services
• Personalize your stay and improve guest experience
• Send promotional offers, updates, and resort-related information
• Improve our website, services, and customer support
• Comply with legal requirements and enforce our policies

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Trusted service providers who assist in operating our business (payment processing, IT services, etc.)
• Government or legal authorities when required by law
• Parties involved in a business transfer, merger, or acquisition

All third parties are required to maintain the confidentiality of your information.

Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or request deletion of your personal information by contacting us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.